MngGetDesksByFilter

Requires see_customers. The response includes only desks visible through manager brand and desks scope loaded from the cached staff manager record.

Returns paginated CRM desk records.

Request Parameters

Name	Type	Required	Description
limit	int	Yes	Maximum rows, from 1 to 50000
offset	int	Yes	Pagination offset
where	array	No	[[field, operator, value], ...]
orWhere	array	No	OR comparison group in [[field, operator, value], ...] format; at least one condition must match
whereNot	array	No	[[field, value], ...]
whereIn	array	No	[[field, [values...]], ...]
whereNotIn	array	No	[[field, [values...]], ...]
whereBetween	array	No	[[field, [from, to]], ...]
whereNotBetween	array	No	[[field, [from, to]], ...]
orderBy	array	No	Example: [["sort_index", "asc"]]

Supported filter fields:

• desk
• brand
• name
• status
• enable
• manager_id
• sort_index
• created_time
• updated_time

Request

{
  "command": "MngGetDesksByFilter",
  "extID": "1",
  "data": {
    "limit": 100,
    "offset": 0,
    "where": [
      ["brand", "=", "default"],
      ["enable", "=", 1]
    ],
    "orderBy": [
      ["sort_index", "asc"]
    ]
  }
}

Response Data

{
  "rows": [
    {
      "desk": "DESK_RETENTION",
      "brand": "default",
      "name": "Retention",
      "status": 0,
      "enable": 1,
      "manager_id": 10,
      "sort_index": 100,
      "created_time": 1710000000,
      "updated_time": 1710000000
    }
  ],
  "count": 1
}