Click2CallHealth¶

GET click2call/health

Full state of the module: database, loaded adapters with their capabilities, what the crons are doing, how many calls hang unfinished, and the counters of every rejection reason.

This is the page for an operator looking into a problem, not a probe for a monitor — it runs several queries, including a 24-hour report. For frequent polling use Click2CallPing.

Access Control¶

Allowed role: admin.

Request¶

RESTTCPSDK

GET request

GET https://{broker_domain}/click2call/health
Authorization: <JWT_TOKEN>

{
  "command": "Click2CallHealth",
  "extID": "1",
  "data": {}
}

const res = await platform.Click2CallHealth({});

Request Data¶

This method takes no parameters.

Response Data¶

callsCounters are in-memory counters since process start: they answer "why are calls not going out" without reading the log.

{
  "service": "sct-click2call",
  "nodeID": "sct-click2call-3227647",
  "version": "0.0.1",
  "uptimeSec": 412,
  "database": { "ok": true, "latencyMs": 1 },
  "adapters": {
    "loaded": ["atlant", "commpeak", "twilio", "voiso"],
    "failed": [],
    "capabilities": [
      {
        "name": "twilio",
        "title": "Twilio",
        "capabilities": { "polling": true, "webhook": true, "endCall": true, "recordings": true },
        "credentialsSchema": { "accountSid": "string", "authToken": "string", "fromNumber": "string" }
      }
    ]
  },
  "crons": {
    "enabled": true,
    "pollIntervalSec": 3,
    "pollConcurrency": 10,
    "poll": { "lastRunAt": "2026-08-24T13:39:31.004Z", "lastChecked": 2, "lastUpdated": 1, "runs": 137 },
    "stale": { "lastRunAt": "2026-08-24T13:30:00.000Z", "lastClosed": 0, "totalClosed": 4 }
  },
  "calls": {
    "pending": 1,
    "oldestPendingAt": "2026-08-24 13:32:40",
    "last24h": { "ANSWERED": 42, "NO_ANSWER": 11, "BUSY": 3 }
  },
  "callsCounters": {
    "started": 56,
    "startFailed": 2,
    "duplicatesBlocked": 1,
    "blockedByBlacklist": 3,
    "blockedByCountry": 0,
    "blockedByCallingHours": 5,
    "invalidPhone": 2,
    "failovers": 1,
    "recordingsResolved": 38
  },
  "webhooks": { "received": 120, "processed": 118, "duplicates": 2, "unverified": 0, "errors": 0 }
}

Errors¶

Code	Error	Description
`401`	`PERMISSION_DENIED`	Not an admin session
`502`	`MOL_CALL_FAILED`	The module is not on the bus