Click2CallUpdateProfile

PUT click2call/providerProfile

Updates a provider profile. Only the fields present in the request are changed, so rotating credentials does not require resending the destination lists.

Disabling a profile removes it from routing immediately; calls already in flight keep running and keep reporting their statuses.

Access Control

Allowed role: admin, within the brand of the caller.

Request

RESTTCPSDK

PUT https://{broker_domain}/click2call/providerProfile

{
  "id": 3,
  "credentials": {
    "accountSid": "AC...",
    "authToken": "new-token",
    "fromNumber": "+15550001111"
  }
}

{
  "command": "Click2CallUpdateProfile",
  "extID": "1",
  "data": {
    "id": 3,
    "credentials": {
      "accountSid": "AC...",
      "authToken": "new-token",
      "fromNumber": "+15550001111"
    }
  }
}

const res = await platform.Click2CallUpdateProfile({
  id: 3,
  credentials: {
    accountSid: "AC...",
    authToken: "new-token",
    fromNumber: "+15550001111"
  }
});

Request Data

Field	Type	Required	Description
id	int	Yes	Profile id
name	string	No	Profile name shown to managers
description	string	No	Free-form note
providerId	int	No	Provider from the catalogue
mode	enum	No	COMMON — one line for everyone; INDIVIDUAL — the line comes from the manager link
status	enum	No	ENABLED or DISABLED
credentials	object	No	Provider credentials; fields are described by the adapter, see Click2CallGetProviderAdapters
callsUpdateBy	enum	No	NONE, REQUEST (module polls the provider), or WEBHOOK (provider calls the module)
allowedCountries	array	No	Allowed destinations as ISO codes or dial codes, ["UA","380"]. Empty means every destination
blockedCountries	array	No	Blocked destinations, ["US","CA"]. Checked before allowedCountries
routingPriority	int	No	Lower value is tried first: 100 for the primary profile, 200 for a backup
isDefault	bool	No	Default profile of the brand; setting it clears the flag on the others

Response Data

{
  "id": 3,
  "name": "Twilio main",
  "status": "ENABLED",
  "callsUpdateBy": "REQUEST",
  "routingPriority": 100,
  "updatedAt": "2026-08-24 14:02:55"
}

Errors

Code	Error	Description
400	UPDATE_MODE_NOT_SUPPORTED	Provider or adapter cannot deliver statuses this way
404	NOT_FOUND	Profile or provider not found in the brand