Click2CallGetLastCallsByParents¶

internal bus only, no REST route

Returns the time of the most recent call for each id in the batch. It exists for CRM lists: rendering "last contacted" for a page of 100 customers must be one query, not 100.

The method has no REST route — it is called over the bus by the CRM.

Access Control¶

Called service-to-service. The result is scoped to the brand from __access.

Request¶

TCPSDK

{
  "command": "Click2CallGetLastCallsByParents",
  "extID": "1",
  "data": {
    "callToParentType": "CUSTOMER",
    "parentIds": [
      140,
      141,
      142
    ]
  }
}

const res = await platform.Click2CallGetLastCallsByParents({
  callToParentType: "CUSTOMER",
  parentIds: [
    140,
    141,
    142
  ]
});

Request Data¶

Field	Type	Required	Description
`callToParentType`	enum	Yes	`CUSTOMER`, `MANAGER`, or `LEAD`
`parentIds`	array	Yes	Ids to look up; duplicates and non-positive values are ignored

Response Data¶

Ids that were never called are absent from both rows and map — an absent key means "never", which is different from a null timestamp.

{
  "rows": [
    { "callToParentId": 140, "lastClick2CallTime": "2026-08-24 13:32:41" },
    { "callToParentId": 142, "lastClick2CallTime": "2026-08-21 09:14:02" }
  ],
  "map": {
    "140": "2026-08-24 13:32:41",
    "142": "2026-08-21 09:14:02"
  }
}

Errors¶

Code	Error	Description
`500`	`INTERNAL_ERROR`	Storage error